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What are the hours of operation for the The Arroyo Residences leasing office in Walnut Creek, CA?

​The leasing office hours are M-F 10 AM - 6 PM, and closed Saturday-Sunday.

What floor plans are available at the The Arroyo Residences apartments in Walnut Creek?

​The Arroyo Residences offers an array of studio, 1-, and 2-bedroom apartment homes with penthouse options available.

Are pets allowed at The Arroyo Residences? What are the pet fees, rules, and restrictions at the Walnut Creek apartment homes?

​We love your furry companions and welcome up to two per apartment home. There is a pet rent of $75 per animal per month. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.

Does The Arroyo Residences in Walnut Creek, CA have gated access? How do you enter the gate as a resident? How do guests enter the gate?

​Our community offers gated access. Each resident receives a code or fob to enter the gate.

Is there a parking garage available at The Arroyo Residences in CA?

​We have a controlled-access parking garage at The Arroyo Residences.

How does a resident of The Arroyo Residences get a parking spot?

​The Arroyo Residences offers parking spaces starting at $50 per month for the first spot and an additional spot is $150 extra.

Do you have on-site maintenance available at The Arroyo Residences in CA? How do I make a maintenance request as a resident?

​Prioritizing our residents' needs, we proudly offer an on-site maintenance team at The Arroyo Residences. To submit a maintenance request, simply log onto your Resident Portal and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.

What do I do if I have an after-hours maintenance request/emergency in my Walnut Creek apartment home at The Arroyo Residences?

​To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant, for assistance. In case of emergencies, call the main phone number and press 2 for maintenance emergencies. Describe the emergency to Milly, who can then escalate it to our on-call service associate.

How do residents receive packages at The Arroyo Residences?

​Packages are delivered to the Luxer package lockers.

Do the The Arroyo Residences apartments offer a valet trash service? Is there a recycling service offered?

​We provide recycling services for our residents. Dedicated recycling chutes are on every floor. Composting bin is available as well and is located in the garage.

Is there an elevator available?

​We offer an elevator at The Arroyo Residences.

When were the The Arroyo Residences studio, 1-, and 2-bedroom apartments in Walnut Creek, CA built?

​The Arroyo Residences were built in 2016.

What is the smoking policy at The Arroyo Residences?

​At The Arroyo Residences, we are a 100% smoke-free community.

What is the walk score at The Arroyo Residences in Walnut Creek, CA?

​Our walk score at The Arroyo Residences is a 93 - putting you right at the heart of it all.

Do the apartments have air conditioning?

​Our apartment homes come equipped with air conditioning to keep you comfortable all year long.

What kind of appliances do the The Arroyo Residences kitchens have?

​Our Walnut Creek, CA apartment homes offer ENERGY STAR® stainless steel appliances.

Do the The Arroyo Residences apartments have full-size in-home washers and dryers?

​Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!

What type of countertops do the homes have?

​The kitchens at The Arroyo Residences feature quartz countertops.

Do the refrigerators have an ice machine?

​Our stainless steel refrigerators come equipped with an ice machine.

Do the kitchen sinks at The Arroyo Residences have a garbage disposal?

​Every stainless steel single-basin kitchen sink at The Arroyo Residences comes equipped with a garbage disposal.

Do the apartments have dishwashers?

​Every apartment home comes equipped with a dishwasher in the gourmet kitchen.

What type of flooring is available in the studio, 1-, and 2-bedroom homes?

​Every studio, 1-, and 2-bedroom home at The Arroyo Residences features wood-style plank flooring throughout.

Do the studio, 1-, and 2-bedroom apartments at The Arroyo Residences have balconies or patios?

​We offer private outdoor balconies available in select apartment homes.

Are the apartment homes at The Arroyo Residences wired for WiFi? Is Wi-Fi included with my rent payment?

​The Arroyo Residences features complimentary WI-FI in all amenity spaces. For resident homes, the set up will be completed by the resident through the preferred provider.

Do the apartments in CA have keyless entry? Do they have smart features?

​At The Arroyo Residences, our apartment homes feature smart home technology.

Is there a community pool at The Arroyo Residences? What are the hours of operation? What time of the year is the pool open?

​At The Arroyo Residences, we proudly offer a pool that is open from 8 AM to 10 PM year-round.

Is there a fitness center? What are the hours of operation?

​The Arroyo Residences Residences offers a 24-hour community fitness center.

Is there a clubhouse at The Arroyo Residences in Walnut Creek, CA? What are the hours of operation?

​The Arroyo Residences clubhouse is open from 6 AM - 10 PM every day for residents and their guests to enjoy.

Is there a community grilling station?

​We proudly offer a community grilling station at The Arroyo Residences Residences for our residents to enjoy.

Are there coworking stations available? What are the hours of operation?

​Our residents can enjoy the convenience of working from our coworking lounge from 6 AM - 10 PM everyday.

Are there Electric Vehicle/EV charging stations available at The Arroyo Residences apartment homes community in CA? Is there a charge to use/rent the EV charging parking spot?

​The Arroyo Residences offers EV charging stations.

What kind of tours do you offer for the studio, 1-, and 2-bedroom apartment homes at The Arroyo Residences?

​We provide options for in-person tours and virtual tours. Schedule the tour that suits your needs best today!

What lease terms are available at The Arroyo Residences?

​Our community offers a variety of lease terms to meet your needs, ranging from 12 to 15 months. Please check our website for the most up to date offerings.

Are utilities included in the rent payment?

​Utilities are not included in the rent payment at The Arroyo Residences.

Is renter's insurance required for the studio, 1-, and 2-bedroom apartment homes at The Arroyo Residences?

Upon move-in residents have the option to enroll in the Foxen Property Damage Liability Waiver Program at $14 per month, which ensures you meet the $100,000 property liability coverage requirement in your lease. Please note, this is not personal property coverage however you can get a renter’s insurance policy to protect your belongings from your preferred provider. Learn more about the Waiver program at Foxen.com.

How do I apply to rent one of the studio, 1-, and 2-bedroom apartment homes at The Arroyo Residences in Walnut Creek?

You can apply by clicking here.

How much is the deposit at The Arroyo Residences? What additional fees do I need to be aware of when renting a home?

​At The Arroyo Residences there is a one-time application fee of $62.02 per applicant. There are monthly fees including $3 pest control fee and a $75 pet rent.

Do you accept Section 8 vouchers?

​We do not accept Section 8 vouchers at this time.

How do I pay rent?

To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply). 

We're also excited to announce that we are now accepting payments with Flex. 

With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.

For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.

When is rent due each month at The Arroyo Residences in CA?

​Rent is due on the first, grace period is through end of day on the third of each month and late fees begin at midnight on the fourth of the month.

Can the apartment homes at The Arroyo Residences in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?

​Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.